Patient judgments of hospital quality. Conclusions and recommendations
Department of Quantitative Health Sciences
*Consumer Satisfaction; Data Collection; Health Services Research; Hospitals; Pilot Projects; *Quality of Health Care; *Questionnaires; United States
Biostatistics | Epidemiology | Health Services Research
Med Care. 1990 Sep;28(9 Suppl):S39-44. Link to article on publisher's site
Ware, John E. Jr. and Berwick, Donald M., "Patient judgments of hospital quality. Conclusions and recommendations" (1990). Quantitative Health Sciences Publications and Presentations. 491.