Empowering and Demedicalized Case Management Practices: Perspectives of Mental Health Consumer Leaders and Professionals

UMMS Affiliation

Department of Psychiatry, Center for Mental Health Services Research; Center for Health Policy and Research

Publication Date


Document Type



Case Management; Mentally Disabled Persons; Mental Health Services


Health Services Research | Mental and Social Health | Psychiatric and Mental Health | Psychiatry | Psychiatry and Psychology


The principles of empowerment and demedicalization have been central to the formulations of rehabilitation and social service practices as well as case management, a core community support service provided to people with psychiatric disabilities. This study describes empowering and demedicalized practices in mental health case management. Semi-structured interviews were conducted with thirty leaders in the mental health consumer movement and five professionals. Twenty-five categories of such practices were developed and are presented. Findings have implications for both the nature of the interaction between case manager and client and for program structures, activities, and missions.

DOI of Published Version



Ellison, M. L. and Dunn E. (2006). Empowering and demedicalized case management practices: Perspectives of mental health consumer leaders and professionals. Journal of Social Work in Disability and Rehabilitation, 5(2), 1-17. DOI: 10.1300/J198v05n02_01

Journal/Book/Conference Title

Journal of Social Work in Disability and Rehabilitation


At the time of publication, Marsha Langer Ellison was not yet affiliated with the University of Massachusetts Medical School.