Network of the National Library of Medicine New England Region (NNLM NER) Repository

UMMS Affiliation

Lamar Soutter Library; Network of the National Library of Medicine, NER

Publication Date


Document Type

Article Postprint

Contract Cycle



Health Sciences and Medical Librarianship | Health Services Administration | Information Literacy | Public Health Education and Promotion


Hospital librarians working with patient populations will be encouraged by a recent publication that supports their involvement with the patient experience. The article, “Involvement of information professionals in patient- and family-centered care initiatives: a scoping review” published in the Journal of Medical Librarianship, states that burgeoning efforts in participatory care and the inclusion of patients in the decision-making process pose a unique opportunity for librarians and information professionals to offer more personalized information services. The authors collected data on patient- and family-centered care programs that included the direct participation of a consumer health librarian or other information professional. Librarians interested in increasing their services to patients will find Focused Outreach techniques useful. What follows is an explanation of Focused Outreach techniques developed by the National Network of Libraries of Medicine, New England Region. This includes a description of the techniques employed in community outreach projects, as well as suggestions as to the application of these techniques for hospital librarians interested in working with patient populations.


hospital librarians, medical librarians, patients, focused outreach, library services

Rights and Permissions

Copyright The Author. This is the accepted manuscript of an article published by Taylor and Francis in The Journal of Hospital Librarianship on July 21, 2020, available online: Posted as allowed by the publisher's policy at

DOI of Published Version



Malachowski M. Conducting Focused Outreach with Patient Populations. Journal of Hospital Librarianship [Internet]. 2020 Jul 21;1–10. doi: 10.1080/15323269.2020.1779536. Link to article on publisher's site

Journal/Book/Conference Title

Journal of Hospital Librarianship


This project has been funded in whole or in part with federal funds from the National Library of Medicine, National Institutes of Health, under Cooperative Agreement UG4LM012347 with the University of Massachusetts, Worcester.