Library and Information Science
This article identifies librarians’ perceptions of challenges providing reference services in the context of mental health. The reference interview will be discussed in context of mental health questions. Topics discussed include the reference interview process, ethics and barriers to information access and challenges of the reference interview. The information included in the article is based on discussions held at National Network of Libraries of Medicine, New England Region consumer health classes held in 2004.
DOI of Published Version
Michelle L. Eberle. (2005). Librarians' Perceptions of the Reference Interview. Journal of Hospital Librarianship Vol. 5, Iss. 3, p. 29-41. DOI 10.1300/J186v05n03_03. Link to article on publisher's website
Journal of Hospital Librarianship
Eberle, Michelle, "Librarians' Perceptions of the Reference Interview" (2005). University of Massachusetts Medical School. Library Publications and Presentations. Paper 7.