Library and Information Science
This paper chronicles an analysis of (1) interlibrary loan workflow and data and (2) how management used this information to make a decision on the ISO question. The National Library of Medicine adopted portions of the ISO Protocol for DOCLINE 2004 as a response to the medical interlibrary loan community. ILLiad, which is already ISO com¬pliant, has responded by announcing an upcoming release of an ISO compatible version of their management system in 2005. If libraries choose to convert to ISO, one DOCLINE function, Loansome Doc, will no longer be available. The question: Is the enhanced functionality with seamless DOCLINE and ILLiad interaction worth the effort that it will take to create and run a new Loansome Doc workflow?
DOCLINE, ILLiad, ISO, Loansome Doc, Interlibrary Loan, medical libraries, process analysis, process improvement
DOI of Published Version
Journal of Interlibrary Loan, Document Delivery and Electronic Reserve, 17(1/2), 2007, p. 53-65. View the publisher's version at DOI: 10.1300/J474v17n01_08.
Journal of Interlibrary Loan, Document Delivery and Electronic Reserve
Piorun, Mary E. and Fama, Jane, "Choosing the International Standards Organization's Interlibrary Loan Protocol (ISO) or Preserving the Status Quo?" (2007). University of Massachusetts Medical School. Library Publications and Presentations. Paper 68.