Lamar Soutter Library
Leadership Studies | Library and Information Science | Organizational Behavior and Theory
In response to the COVID-19 pandemic, the Lamar Soutter Library was faced with moving off campus and into a remote work environment. As the crisis unfolded, it was critical for staff to experience a unified leadership team that was dedicated to their well-being, empathetic to the unprecedented situation, and committed to providing exceptional service. At that time, library leaders made a conscious decision to apply the principles of servant leadership as the framework for how, as a team, the library would see its way through the pandemic. What follows is a case study in the application of servant leadership in an academic health sciences library during the COVID-19 crisis.
COVID-19, Pandemic, Health Sciences Libraries, Leadership Theory, Crisis Management, Change Management, Robert Greenleaf, University of Massachusetts Medical School, Shared Vision, Remote Work, Staff Engagement
Rights and Permissions
Copyright © 2021, IGI Global. Chapter posted by author as allowed by the publisher's fair use policy at https://www.igi-global.com/about/rights-permissions/content-reuse/.
DOI of Published Version
Piorun, M., Raboin, R. F., Kilham, J., Meacham, M., & Okyere, V. (2021). Leading Through a Crisis: The Application of Servant Leadership During COVID-19. In Holland, B. (Ed.), Handbook of Research on Library Response to the COVID-19 Pandemic (pp. 1-17). IGI Global. http://doi:10.4018/978-1-7998-6449-3.ch001. Link to chapter on publisher's website
Handbook of Research on Library Response to the COVID-19 Pandemic
Piorun ME, Raboin RF, Kilham J, Meacham ME, Okyere V. (2021). Leading Through a Crisis: The Application of Servant Leadership During COVID-19. Library Publications. https://doi.org/10.4018/978-1-7998-6449-3.ch001. Retrieved from https://escholarship.umassmed.edu/lib_articles/228