Publication Date


Document Type

Article Postprint


Library and Information Science


A multicase approach was used to explore evaluation methods being used in academic medical libraries that are engaged in strategic planning, including where in the planning and implementation process evaluation is being incorporated and how the evaluation data are collected, analyzed, and incorporated into future strategic planning processes. Data collection included document review (strategic plans, memos, Web sites) and interviews (semistructured individual interviews and focus groups). The strategic planning process used at each institution varied yet could be mapped to Bryson's process for strategic planning. Strategic planning was found to serve as a management tool, providing libraries in the study with direction and focus; however, there remains a strong need for leaders to communicate the importance of incorporating evaluation into the planning process.

Rights and Permissions

This is the author's final, peer-reviewed version of the article as prepared for publication in: Library and Information Science Research (2011) 33(1):54–62. doi:10.1016/j.lisr.2010.05.002. Link to article on publisher's website

DOI of Published Version



Library and Information Science Research (2011) 33(1):54–62. doi:10.1016/j.lisr.2010.05.002.

Journal/Book/Conference Title

Library and Information Science Research



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.