Document Type


Medical Subject Headings

Career Mobility; Libraries, Medical; Library Administration; Staff Development; Lamar Soutter Library; University of Massachusetts Medical School


Human Resources Management | Library and Information Science


This article describes a unique career ladder model for library support staff. Major components include a promotion in place opportunity based on specified achievement levels, competencies, cross training, and measurable evaluation. The authors discuss the background, development, and program description of the career ladder model.

Rights and Permissions

This is the authors' version of the work. The definitive version was published in The Journal of Academic Librarianship, Volume 35, Issue 5, September 2009, Pages 475-481. Link to article on publisher's website


career ladder, support staff, promotion, management



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