Patient health status and appointment keeping in an urban community health center

UMMS Affiliation

Department of Family Medicine and Community Health; Center for Health Policy and Research, Office of Community Programs



Document Type



Adolescent; Adult; Age Factors; Aged; Aged, 80 and over; *Appointments and Schedules; Community Health Centers; Female; *Health Status; Humans; Male; Mental Disorders; Middle Aged; Poverty; Urban Population


Community Health | Community Health and Preventive Medicine | Preventive Medicine


This study examines the relationship between patient health status and the likelihood of missing appointments in a community health center serving low-income patients. Medical records of 465 adult patients scheduled to be seen during one week in February 1999 were audited for an 18-month period. Seventy-three percent of patients failed to keep one or more appointments; 43% missed one or two; 30% missed three or more. Health status measures significantly associated with missing appointments included depression (p = 0.03), anxiety/panic disorder (p = 0.03), and using tobacco (p =

Rights and Permissions

Citation: J Health Care Poor Underserved. 2004 Aug;15(3):474-88.

Related Resources

Link to article in PubMed

PubMed ID