Patient health status and appointment keeping in an urban community health center
Department of Family Medicine and Community Health; Center for Health Policy and Research, Office of Community Programs
Adolescent; Adult; Age Factors; Aged; Aged, 80 and over; *Appointments and Schedules; Community Health Centers; Female; *Health Status; Humans; Male; Mental Disorders; Middle Aged; Poverty; Urban Population
Community Health | Community Health and Preventive Medicine | Preventive Medicine
This study examines the relationship between patient health status and the likelihood of missing appointments in a community health center serving low-income patients. Medical records of 465 adult patients scheduled to be seen during one week in February 1999 were audited for an 18-month period. Seventy-three percent of patients failed to keep one or more appointments; 43% missed one or two; 30% missed three or more. Health status measures significantly associated with missing appointments included depression (p = 0.03), anxiety/panic disorder (p = 0.03), and using tobacco (p =
J Health Care Poor Underserved. 2004 Aug;15(3):474-88.
Journal of health care for the poor and underserved
Cashman SB, Savageau JA, Lemay CA, Ferguson WJ. (2004). Patient health status and appointment keeping in an urban community health center. Family Medicine and Community Health Publications. Retrieved from https://escholarship.umassmed.edu/fmch_articles/39