UMass Chan Medical School Faculty Publications


Clinical Operations Variables are Associated With Blood Pressure Outcomes

UMMS Affiliation

Department of Quantitative Health Sciences

Publication Date


Document Type



Cardiovascular Diseases | Health and Medical Administration | Health Services Administration


BACKGROUND: Uncontrolled blood pressure (BP), among patients diagnosed and treated for the condition, remains an important clinical challenge; aspects of clinical operations could potentially be adjusted if they were associated with better outcomes.

OBJECTIVES: To assess clinical operations factors' effects on normalization of uncontrolled BP.

RESEARCH DESIGN: Observational cohort study.

SUBJECTS: Patients diagnosed with hypertension from a large urban clinical practice (2005-2009).

MEASURES: We obtained clinical data on BP, organized by person-month, and administrative data on primary care provider (PCP) staffing. We assessed the resolution of an episode of uncontrolled BP as a function of time-varying covariates including practice-level appointment volume, individual clinicians' appointment volume, overall practice-level PCP staffing, and number of unique PCPs.

RESULTS: Among the 7409 unique patients representing 50,403 person-months, normalization was less likely for the patients in whom the episode starts during months when the number of unique PCPs were high [the top quintile of unique PCPs was associated with a 9 percentage point lower probability of normalization (P < 0.01) than the lowest quintile]. Practice appointment volume negatively affected the likelihood of normalization [episodes starting in months with the most appointments were associated with a 6 percentage point reduction in the probability of normalization (P=0.01)]. Neither clinician appointment volume nor practice clinician staffing levels were significantly associated with the probability of normalization.

CONCLUSIONS: Findings suggest that clinical operations factors can affect clinical outcomes like BP normalization, and point to the importance of considering outcome effects when organizing clinical care.

DOI of Published Version



Med Care. 2015 Jun;53(6):480-4. doi: 10.1097/MLR.0000000000000349. Link to article on publisher's site

Related Resources

Link to Article in PubMed

Journal/Book/Conference Title

Medical care

PubMed ID