University of Massachusetts Medical School Faculty Publications


Methodological challenges collecting parent phone-call healthcare utilization data

UMMS Affiliation

Graduate School of Nursing; Department of Medicine, Division of Preventive and Behavioral Medicine

Publication Date


Document Type





Recommendations by the National Institute of Nursing Research and other groups have strongly encouraged nurses to pay greater attention to cost-effectiveness analysis when conducting research. Given the increasing prominence of translational science and comparative effective research, cost-effective analysis has become a basic tool in determining intervention value in research. Tracking phone-call communication (number of calls and context) with cross-checks between parents and healthcare providers is an example of this type of healthcare utilization data collection. This article identifies some methodological challenges that have emerged in the process of collecting this type of data in a randomized controlled trial: Parent education Through Simulation-Diabetes (PETS-D). We also describe ways in which those challenges have been addressed with comparison data results, and make recommendations for future research.


Clinical research, Cost-effective analysis, Healthcare utilization data, Methodological challenges, Randomized controlled trial, Smartphone applications

DOI of Published Version



Appl Nurs Res. 2016 Feb;29:64-9. doi: 10.1016/j.apnr.2015.05.006. Epub 2015 May 21. Link to article on publisher's site

Related Resources

Link to Article in PubMed

Journal/Book/Conference Title

Applied nursing research : ANR

PubMed ID