Enrollment Volatility in MassHealth: A Progress Report
Commonwealth Medicine, Center for Health Law and Economics
Health Economics | Health Law and Policy | Health Policy | Health Services Administration | Health Services Research
This report provides a brief update on a 2010 study, Enrollment and Disenrollment in MassHealth and Commonwealth Care, which described the consequences of enrollment volatility, quantified its extent in Massachusetts programs, and compared that experience with the experience of other states. It also reported that at the time, Massachusetts was assessing its administrative processes and undertaking activities to improve program retention, data use, and customer service. Since 2010, MassHealth has developed and implemented a number of procedural and technological improvements to address enrollment volatility.
MassHealth, Massachusetts, Medicaid, enrollment
Seifert, Robert W. and Littell-Clark, Amanda, "Enrollment Volatility in MassHealth: A Progress Report" (2013). Commonwealth Medicine Publications. 77.