The relationship between direct observation, knowledge, and feedback: results of a national survey
UMass Chan Affiliations
Meyers Primary Care InstituteDocument Type
Journal ArticlePublication Date
2011-10-14Keywords
Data CollectionEducational Measurement
*Feedback
Internship and Residency
Students, Medical
United States
Health Services Research
Medical Education
Primary Care
Metadata
Show full item recordAbstract
BACKGROUND: Multisource feedback can provide a comprehensive picture of a medical trainee's performance. The utility of a multisource feedback system could be undermined by lack of direct observation and accurate knowledge. METHOD: The National Board of Medical Examiners conducted a national survey of medical students, interns, residents, chief residents, and fellows to learn the extent to which certain behaviors were observed, to examine beliefs about knowledge of each other's performance, and to assess feedback. RESULTS: Increased direct observation is associated with the perception of more accurate knowledge, which is associated with increased feedback. Some evaluators provide feedback in the absence of accurate knowledge of a trainee's performance, and others who have accurate knowledge miss opportunities for feedback. CONCLUSIONS: Direct observation is a key component of an effective multisource feedback system. Medical educators and residency directors may be well advised to establish explicit criteria specifying a minimum number of observations for evaluations.Source
Acad Med. 2011 Oct;86(10 Suppl):S63-7; quiz S68. Link to article on publisher's siteDOI
10.1097/ACM.0b013e31822a6e5dPermanent Link to this Item
http://hdl.handle.net/20.500.14038/37134PubMed ID
21955772Related Resources
Link to Article in PubMedae974a485f413a2113503eed53cd6c53
10.1097/ACM.0b013e31822a6e5d