University of Massachusetts Medical School Faculty Publications


Patient Portals: An Underused Resource for Improving Patient Engagement

UMMS Affiliation

Meyers Primary Care Institute

Publication Date


Document Type



Health and Medical Administration | Health Information Technology | Health Services Administration


The potential of patient portals to improve patient engagement and health outcomes has been discussed for more than a decade. The slow growth in patient portal adoption rates among patients and providers in the United States, despite external incentives, indicates that this is a complex issue. We examined evidence of patient portal use and effects with a focus on the pulmonary domain. We found a paucity of studies of patient portal use in pulmonary practice, and highlight gaps for future research. We also report on the experience of a pulmonary department using a patient portal to highlight the potential of these systems. Inc.

Rights and Permissions

Citation: Chest. 2016 Jan;149(1):272-7. doi: 10.1378/chest.14-2559. Epub 2016 Jan 6. Link to article on publisher's site

Related Resources

Link to Article in PubMed


patient engagement, patient portals, personal health records, pulmonary

Journal/Book/Conference Title


PubMed ID