Start Date

7-11-2014 8:00 AM

Description

Engaging Emergency Department clinicians in identifying fears and challenges about safety will support a more secure environment. Identifying staff perceptions regarding safety guided intervention development to maximize security. A survey identified staff perceptions of security, and was repeated after the implementation of mitigation interventions in a New Hampshire community hospital Emergency Department. Staff members, Security Officers, and Patient Registrars were invited to participate in anonymous online surveys pre- and post- mitigation intervention implementation. Data were analyzed for significant differences in responses pre- and post- interventions. Following the initial survey, interventions addressing staff concerns were developed and implemented. In the post-intervention survey, significant differences were noted in 5 of 11 staff concerns. Staff security is a moving target in this environment. Leaders must look at the team as a whole. Interventions designed will drive ongoing educational initiatives, policy revision, and clarification of responsibilities among team members in order to improve safety.

Keywords

Emergency Department, violence prevention

Comments

Poster presented at the 2014 UMass Center for Clinical and Translational Science Community Engagement and Research Symposium, held on November 7, 2014 at the University of Massachusetts Medical School, Worcester, Mass.

Creative Commons License

Creative Commons Attribution-Noncommercial-Share Alike 3.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 License.

 
Nov 7th, 8:00 AM

Leaders Care: Mitigating Violence against Emergency Department Staff

Engaging Emergency Department clinicians in identifying fears and challenges about safety will support a more secure environment. Identifying staff perceptions regarding safety guided intervention development to maximize security. A survey identified staff perceptions of security, and was repeated after the implementation of mitigation interventions in a New Hampshire community hospital Emergency Department. Staff members, Security Officers, and Patient Registrars were invited to participate in anonymous online surveys pre- and post- mitigation intervention implementation. Data were analyzed for significant differences in responses pre- and post- interventions. Following the initial survey, interventions addressing staff concerns were developed and implemented. In the post-intervention survey, significant differences were noted in 5 of 11 staff concerns. Staff security is a moving target in this environment. Leaders must look at the team as a whole. Interventions designed will drive ongoing educational initiatives, policy revision, and clarification of responsibilities among team members in order to improve safety.

 

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